What Our Clients Are Saying
Read testimonials from clients that Families First Counseling Services has helped.
"Families First staff were always very professional and helpful. I had my son seen by a social worker there who was very committed to helping him work on his behaviors and help me cope with his behaviors that were tearing our family apart. My son learned good anger management strategies and has done very well in the past year. We thank our Families First social worker for being there when we needed her."
- Nina from Dubuque
“My daughter was going through some serious times in school and at home. Our Families First worker was always available when we needed her. She would even come to our house when not scheduled to talk to my daughter in times of crisis. Any other place we had ever been you needed an appointment and then had to go there. Families First comes to your home for support and teaching of how to be more successful. My daughter is now a senior in school, has a job, and has not missed a day of school this year. Thank you Families First. My daughter is looking forward to inviting her case worker to her graduation!”
“Dear Families First,
I would like to thank the people who helped my grandson M. M. Crawford. He really needed and enjoyed the time Brett Miller and Cami Hanson gave him. You have a great program. Maynard is doing so much better now. He's a fine young boy now.
Sincerely, ”
- Joyce from Waterloo
"Simply the best communication and caring I have seen in this type of work. My son had three different counselors from different areas before a Families First social worker came in and got through to him. He continues to do well in school and even listens to me at home. They really do care!"
- Heather from Waterloo
"Al has been working with my family for over a year now and has gone far above the call of duty in helping us! He has helped on his days off, at night, when we've had problems and even on holidays! He has done everything in his power to help us find ways of helping our daughter with her problems! He has helped open up the lines of communication between our daughter and her father. He's been a friend as well as a mentor and we just want to thank him for all he's done for our family!"
- Ira and Frances
What Our Staff Are Saying
Read Testimonials from Families First Employees
"I have worked at Families First Counseling Services for eight years as a meeting facilitator. I enjoy the work I do with families to help cultivate a team approach to addressing the safety concerns they’ve experienced. I have also enjoyed every team of co-workers I’ve been part of. Every supervisor I have worked under has had faith in my ability to get the job done. They have all expressed gratitude and appreciation for my skills. I appreciate the agency management’s willingness to listen to the employee feedback and help get employees the things they need to do their work with families. I appreciate the high standard employees are held to so the families we work are receiving the best possible services."
- Family Centered Service Facilitator
Why Stay with FF?
Important Roles in Positions
Helping Children & Families
Employees Are Family!